How to return?
We’ll gladly accept returns or exchanges for any realr.com purchases and will issue a full refund upon receiving your unused items within 7 of the PURCHASE date. All returns must be pre-approved by customer service.
Please follow the simple instructions below:
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Place the item into original shipper packaging.
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Contact our Returns Department at 1-617-208-8250 to obtain your RMA (Return Merchandise Authorization).
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We will e-mail you an Electronic Return Label and a summary of the RMA transaction for your records.
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Take your package to the nearest USPS store. Once we receive your returned product(s), we will issue your replacement or refund immediately.
Please mail your package to:
REALR SKIN CARE
Consumer Return Department
105 Brighton Ave, Allston MA 02134
